Last updated: 24 August 2026
About these terms
This website is operated by 1st Call Accident Management Ltd, registered in England and Wales, company number 17378559, at Unit 9 Birch Court, Crystal Drive, Smethwick, West Midlands B66 1RB. By using this website you accept these terms.
The information on this site
This website describes our services in general terms. It is not advice, and nothing on it forms a contract. The services we can provide in any particular case depend on the circumstances of the accident, the evidence available and the agreements you enter into with us. We will always set out the terms that apply to you in writing before you commit to anything.
We are not authorised or regulated by the Financial Conduct Authority. We do not arrange insurance, handle personal injury claims, or give financial or legal advice. If you need advice of that kind, please speak to your insurer or a solicitor of your choosing.
Accuracy and availability
We take care to keep this site accurate and up to date, but we do not guarantee that it is free from error or that it will always be available. We may change or withdraw any part of it without notice.
Links to other sites
Where we link to another website, we do so for convenience. We have no control over those sites and are not responsible for their content.
Intellectual property
The text, images, design and branding on this site belong to 1st Call Accident Management Ltd. You may view and print pages for your own use, but you may not reproduce or republish them without our permission.
Our liability
Nothing in these terms limits our liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law. Subject to that, we are not liable for any loss arising from your use of this website.
Complaints
If something has gone wrong, please tell us. Contact us at info@1stcallam.co.uk or on 07350 697225 and we will look into it and respond to you.
Governing law
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.